Terms & Conditions

  • All the items are completely hand crafted
  • WE SHIP ALL OVER THE WORLD.. Well ALMOST!
  • If you wish to CUSTOMISE a product or if you want something specially designed for you, send the DETAILS OF THE PRODUCT along with YOUR CONTACT NO. to: sales@thejadetree.in or our Facebook inbox . We will revert with a call or email with details including payment methods.
  • All prices are EXCLUDING shipping charges which would depend on shipping address. International Shipping rates start from INR 1500.00
  • The product will reach within 7 working days from the date of transfer. In case of any delay, we shall inform you. If it does not reach you within the specified time, please get in touch with us on +91 33 40072472.
  • Items once sold cannot be returned unless they reach you in a damaged condition. In that case, please email pictures of the damaged goods to sales@thejadetree.in